Shipping & Returns
Shipping Policy
At Surf Joose, we take pride in our shipping methods and packaging to ensure your order arrives in perfect condition
we don't want to rush the time it takes to hand craft each custom piece..
Please allow 1-2 weeks production time and
depending on your location orders will arrive within 1 week of the shipping date
we understand the importance of timely delivery and will do our best to make sure your order arrives within the estimated delivery time. If you have any questions or concerns about your order, please contact us and we will be happy to assist you.
Return Policy
At Surf Joose, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return. All returned items must be in their original condition and packaging.
Refunds will be issued to the original payment method.
At Surf Joose, we strive to provide the highest quality products and stand behind our craftsmanship. If you have any questions or concerns about our return
please contact us and we will be happy to assist you.